Telehealth for New Mexico

Care that begins before the visit.

Focused, cash-pay care with thoughtful preparation, direct access, and clinical decisions made by Joseph—not an algorithm.

Clinician reviewed Clear cash pricing Se habla español
Joseph Lanctot, nurse practitioner, seated in a bright clinic
Reviewed by Joseph Your intake is prepared before you meet.

AI handles the busywork.

Joseph makes the clinical decisions.

Faster preparation. More focused care.

Focused by design

Start with the care you need.

JosephNP is intentionally selective: enough breadth to be useful, with clear limits so you always know what to expect.

02

Prevention & longevity

A practical look at your goals, risk factors, data, and options—with room for appropriate advanced testing.

Consultation
03

Labs & next steps

Clinically appropriate lab orders, result review, and a clear next step when follow-up is needed.

Orders · review
04

Second opinions & navigation

An organized review of your records, questions, and choices when you need a clearer path through care.

Records required first
05

Sexual health

Private evaluation, testing guidance, and referral to reliable local treatment when an in-person medication or procedure is needed.

Discreet · coordinated
06

Equipment & supplies

Orders for medically appropriate items such as CGMs, blood-pressure equipment, nebulizers, or mobility aids.

When clinically appropriate

Prepared, then personal

A visit with less catching up.

Your intake does real work before the appointment, so your time with Joseph can stay focused on the decision in front of you.

  1. 01

    Choose your visit

    Select the reason for care, reserve a time, and make the financial commitment shown before confirmation.

  2. 02

    Complete the intake

    For standard scheduled visits, submit the full clinical intake at least 6 hours before your appointment.

  3. 03

    Meet in the right format

    Your concern may be handled by secure chat, phone, or video. If a higher level is safer, you will see the recommendation and any added fee before accepting.

  4. 04

    Leave with a plan

    Ask clarifying questions for 6 hours at no charge. If more assessment is needed later, use the dedicated follow-up path.

Clear boundaries are good care

Designed to be focused—not everything to everyone.

JosephNP is a selective telehealth practice. These limits protect your time, set honest expectations, and make it easier to direct you to the right level of care.

A strong fit for

  • Focused episodic concerns
  • Prevention and longevity planning
  • Lab review and medical navigation
  • Patients comfortable with AI-assisted care

Not the right setting for

  • Emergencies or 24/7 availability
  • Comprehensive primary-care replacement
  • Schedule II stimulants or opioid / narcotic prescribing
  • Insurance coverage or routine prior-authorization administration

Transparent by default

Know the cost before care begins.

JosephNP is cash-pay. Your visit price and any recommended change in visit format are disclosed before you accept them.

Clinical visits

Price shown at booking

A deposit or authorization reserves your time. Cancel at least 24 hours before the appointment for a refund of the commitment.

Visit escalation If your intake shows that phone or video is safer than chat, the added $10–$20 is disclosed before you accept.

Administrative work

Forms under 2 pages $10
Forms 2–5 pages $20
Forms over 5 pages Not offered

Patient-requested forms or order handling for a specific destination starts around $10 and is separate from the clinical visit.

Before you book

The practical details.

Simple policies, stated early. If you still have a question, it can be addressed before your visit begins.

What happens if I miss the intake deadline?

For a standard visit, the intake is due at least 6 hours beforehand. If it is still incomplete 5 hours before the appointment, the time is released, half of the deposit is kept, and the other half is refunded. To seek care, return to the main site and make a new booking. The lowest-tier Chat Visit may allow the intake to be completed about 15–20 minutes beforehand.

How do lab follow-ups work?

When follow-up may be needed, a provisional time can be held without billing. If results are normal and no discussion is needed, you are notified and the time is released at no charge. If results need discussion, the reserved visit is used and the applicable follow-up fee applies.

Can JosephNP order imaging, labs, or equipment?

Yes, when clinically appropriate. Imaging and diagnostic orders are sent to you so you can choose a facility. You are responsible for scheduling, delivering the order, and handling insurance or prior authorization. An order does not guarantee coverage.

How is AI used in my care?

AI may help organize intake, prepare records, support communication, and reduce administrative work. Joseph reviews the information and remains responsible for clinical judgment and decisions.

Is this an emergency service?

No. JosephNP does not provide emergency or 24/7 care. If you believe you may be experiencing an emergency, call 911 or go to the nearest emergency department.

Does JosephNP handle insurance or prior authorizations?

JosephNP does not bill insurance or manage coverage, appeals, insurer calls, or routine prior authorizations. Limited prior-authorization help may be available for an established chronic medication when the stated GoodRx workflow is completed.

What if Joseph cannot treat my concern?

Telehealth cannot resolve every concern. Once the clinical encounter or clinical work has begun, the visit remains charged even if the safest plan is referral or in-person care.

Start prepared

Focused care. Clear next steps.

Explore whether JosephNP fits your concern and review the visit requirements before reserving time.

Review care options

Online booking will connect here at launch.